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Comparison

Whatslly

API-Based Solutions

Implementation

Set up time

Seconds

Days – months

Easy Implementation

Out of the box solution

Requires a custom API development

Free implementation

Yes

No (*)

No virtual WhatsApp number is required

Yes

No (*)

Salesforce partners?

Yes

Some are (*)

Features

Copy customer chats into Salesforce

Yes (*)

Yes (*)

Salesforce classic and lightning

Both are supported

Only lightning is supported

Direct customers outreach from Salesforce

Yes (*)

Limited to first 24h after opt-in (*)

Visibility to all customer interactions

Yes (*)

No (*)

Unlimited chat interactions

Yes

Daily and monthly limitations apply

Auto messaging and Chat Bots (?)

Not supported

Bulk messaging

Not supported

Integrate with other CRM’s or Messaging Apps

Currently no

Supported Versions

Personal/Business WhatsApp (web only)

Yes

Only WhatsApp API version is supported

Salesforce Editions

All Editions are supported

Only Enterprise and Unlimited

Salesforce UI

Classic and Lightning

Lightning only

Pricing

Unlimited number of users

Yes

No (*)

Limitless cost-free customer interactions

Yes

No (*)

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