WhatsApp & Salesforce
Salesforce AppExchange Partner
Connecting
Agent-to-Customer
Whatslly connects WhatsApp & Salesforce and helps companies improve customer experience on 1-1 WhatsApp chats with agents. It provides agents with an Agent Panel that enables them to view customers’ known details in real-time, instantly run common operations and copy the chat into the CRM.
Provide a personalized engagement by knowing your customers and their history while chatting on WhatsApp.
Instantly sync requests, tasks and technical issues raised by customers into Salesforce to speed up resolution.
Eliminate the blindness of customer WhatsApp interactions by combining chats into your Salesforce reports.
Trusted by top businesses and partners worldwide
Supported versions:
Sending any type of mass messages over WhatsApp to known/unknown contacts, including nurturing tracks and chatbots.
Automatically create records in Salesforce following a message received from customers.
Any type of emulation of the WhatsApp products including the desktop and mobile versions.
Why Companies Love Whatslly?
Whatslly is just what we needed for our sales team! There’s nothing quite like it and it saves so much time. Great app, would highly recommend!
We were looking to integrate WhatsApp interactions with our customers into Salesforce. Whatslly was a perfect tool with very fast implementation and excellent support.
Store performance shot through the roof and we saw a 60% gains in customer satisfaction after only 2 months. We were astounded by how much time Whatslly was saving for the teams.
If you have a sales team and want your salesman to contact more people via WhatsApp, you need to get this app. Whatslly is an incredibly useful tool for contacting your leads via WhatsApp. Read
The average time to complete customer requests dropped by 70% and in the first 6 months and our deal closing rates were increased dramatically comparing other channels.